MAKE IT POSSIBLE. MAKE IT DEPENDABLE. MAKE IT BETTER.
MICROSOFT 365 / SETUP, SECURITY & SUPPORT
Email that arrives. Files everyone can find. Meetings that start on time. A new colleague who can open their laptop and get straight to work.
That's what Microsoft 365 should feel like. But the difference between having the software and having it properly set up can be surprisingly large.
We take care of the setup, the security and the decisions behind it all, without expecting you to become the expert.
Starting fresh, moving from another provider or making an existing setup better. We can help with all three.
The tools are useful. How they're connected is what makes the difference.
Two businesses can buy the same Microsoft 365 subscriptions and end up with completely different working days.
In one, everyone is still emailing documents backwards and forwards, wondering which copy is current. In the other, people know where to find the shared work, who can see it and how to get started when they join the team.
We've spent years working with Microsoft environments, the devices people use and the difficult situations that arise when everything hasn't been thought through. We know the technology well enough to keep the conversation simple.
We start with how you work. Then we make the technology fit around that, rather than asking you to change everything just to suit a collection of software.
THE EVERYDAY DIFFERENCE
We'll help you get the most useful parts of Microsoft 365 working together, in a way that makes sense for your business.
Professional addresses on your own domain, shared mailboxes where they're useful, calendars and contacts that work across your devices. We configure the important mail records and help keep unwanted messages out.
We organise shared documents around the people and teams who use them, with access that makes sense. No more wondering whether an important folder lives on someone's laptop or in an old email.
OneDrive gives each person a place for their working files, with syncing across supported devices. We'll help set it up and explain when a file belongs in OneDrive and when it should live in a shared team space instead.
Chat, meetings and collaboration can sit alongside the files and people involved. We'll set up Teams where it's included in your chosen plan, create useful spaces and help avoid a maze of abandoned channels.
ONE QUESTION WE HEAR A LOT
OneDrive is a good place for the files you're working on. SharePoint is where the organisation keeps work that belongs to the team.
Imagine someone leaves the business tomorrow. Their personal working area and the company's shared documents shouldn't be the same thing. We help put the right files in the right places, with sensible permissions and a clear structure that new people can understand.
And because Teams uses SharePoint for its shared files, those decisions make collaboration easier there too.
Files I'm creating, editing and choosing to share.
Files the business needs, with access organised by team.
Different jobs. One much clearer way to work.
PROTECTION THAT MAKES SENSE
Working from anywhere is useful. It also means an email account, lost laptop or careless permission can reach further than it once did.
We help put sensible protection in place from the beginning, explain what it does and make the experience straightforward for the people using it.
Security should help your business work confidently, not leave everyone searching for a workaround.
We set up MFA, so a password isn't the only thing standing between somebody and your business account. We also plan sensible recovery options.
New staff get what they need. People changing roles have access reviewed. When someone leaves, their access can be removed without losing the company's work.
We configure available spam and phishing protection, secure sharing settings and device security. More advanced protections can be included where the licensing supports them.
MICROSOFT INTUNE / DEVICE MANAGEMENT
When a business grows, setting up computers one by one soon becomes a job of its own. We can make it repeatable.
Microsoft Intune helps manage supported computers and mobile devices, including how they're configured, which applications they receive and the security rules they follow.
We can help you enrol devices, configure updates, apply protection and plan a more consistent setup for new starters. For suitable Windows devices, we can also explore streamlined onboarding with Windows Autopilot.
There's an important licensing detail: full Intune management is included with Microsoft 365 Business Premium, but not automatically with every Microsoft 365 business plan. We'll check what your team actually needs before recommending it.
THE LICENSING QUESTION
Microsoft offers several business plans, and the differences aren't always obvious. Some people only need email and web-based tools. Others need the full desktop apps, or stronger security and managed devices.
We'll work through who's doing what, then recommend a suitable mix. You should understand what you're paying for and what each licence gives your people.
And when the business changes, we'll help review that decision rather than leaving old licences quietly piling up.
Professional email, cloud files, browser-based Office apps and collaboration options for a connected team.
Add the familiar desktop Office apps for people who need to work in Word, Excel, Outlook and PowerPoint on their computers.
Add advanced business security, Microsoft Intune device management and additional identity protections.
Teams availability, additional services and exact entitlements depend on the specific plan purchased. We'll confirm the current options before you commit.
STARTING OR MOVING?
Whether you're starting with a blank slate or a business full of years of email and documents, we can help plan the next step.
We establish your Microsoft 365 environment, connect the business domain, prepare accounts, configure email and build a sensible home for shared files. Security and ownership are considered from the start.
Leaving an old email provider, Google Workspace, an on-site server or another Microsoft 365 environment? We'll assess what needs moving, plan the changeover and help migrate supported email, files and collaboration data.
Perhaps the permissions have become confusing, files are scattered or staff aren't using the tools you've paid for. We'll review what's there and help make practical improvements.
OUR PART / YOUR CHOICE
We want you to understand your own systems. We explain the important decisions, keep the configuration organised and make sure the business retains appropriate control over its accounts and information.
That means a proper handover if you'd rather run things yourselves, or continuing help if you'd prefer us to look after the everyday changes.
QUESTIONS WORTH ASKING
Not everyone does. Basic or Standard may be enough for email, files and everyday work. If you need the additional security and device-management features in Business Premium, we'll explain why and help work out who needs which licence.
OneDrive is a place for an individual's working files. SharePoint is designed for shared company and team information. We help structure both so important business files are easy to find and stay available to the right people.
Yes. We can review supported sources, assess mailbox and file requirements, plan the timing and manage the migration. The exact approach depends on what you're moving from and what needs to be preserved.
Yes, where the right Microsoft licensing and supported devices are in place. We can help enrol devices, apply company configuration and security policies and streamline onboarding.
Yes. We help make sure your organisation has appropriate ownership, administrator access and documentation. You can choose a one-off project or ongoing support.
YOUR NEXT STEP
Tell us how your business works, what's getting in the way or what you're trying to set up. We'll help make Microsoft 365 useful, secure and understandable for the people who rely on it.
Make it dependable.
Make it better.